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When you open a dollar store you are responsible for making sure that every employee receives appropriate per

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

formance feedback. For many who open a dollar store this will become the first time that they have supervised

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

For many this will be the first time that they will be required to handle performance management as well. Fo

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

most this will be the first time that performance management became critical to the success of their busines

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

.

There are several keys to handling performance management. When done properly, these key steps will make t

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

e performance management tasks extremely easy. When mishandled, these performance management tasks can litera

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

ly make business ownership a nightmare for the person who decides to open a dollar store.

When you open a do

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

lar store follow these simple principles:

• Make sure that all performance feedback is done in a timely mann

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

r. It does little good to wait and then try to explain that there was a problem after the employee has forgot

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

en all about the incident.

• Remember that positive feedback always has much greater impact for performance

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

mprovement than negative feedback. Be sure to look for employees who are doing something right. Recognize tha

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

t good performance immediately.

• Be specific in the feedback that you give. Employees will gain much more w

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

en there is specific information provided. For example, noting that you just saw them do an outstanding job o

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

dealing with an upset customers as soon as they have completed that work will have much greater impact than

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

aying that they have good ability to deal with upset customers. The more specifics and details that you can p

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

ovide the better.

• Feedback needs to be genuine. People can tell when you are just saying something rather

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

han genuinely recognizing their performance. Only provide feedback on performance that you genuinely feel is

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

mportant.

When you open a dollar store supervising employees can be a challenge. Be sure that you make the p

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

rformance management that you provide as positive an experience for you and the employee as possible. Be time

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

y, positive, specific and genuine in the performance feedback that you provide.

To Your Dollar Store Success

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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Most people think that customer satisfaction is a linear situation. The more effort I put into it the more satisfied a customer, so if I want a delighted customer I just have to work harder. That just isn't true. If we want to truly delight a customer we have to understand the difference between the expected and the unexpected.

Many small business owners dream of 'hitting the big time', of becoming a renowned business leader. What does it take to move from being one of the masses to being the exception?

Actual behaviour is very important, but so are the reasons behind it. In most cases, the only way to know how motivated your staff members are is through the ways in which they behave. This includes what they say, their gestures, expressions and stance.

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