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Just Other Articles - Effective Meetings by Phone - Part 2, How to Hold a Teleconference
Even a well-planned teleconference can go poorly. Some people treat any meeting
as a casual social activity instead of as a serious business project. And a
teleconference brings special challenges because
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
people attend them in the privacy
of their office without being able to see or be seen by the other participants.
Use these techniques to hold a more effective meeting by phone.
1) Begin with a quick ro
Use these techniques to hold a more effective meeting by phone.
1) Begin with a quick ro
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
und of self introductions so that everyone can find out who
is present and hear everyone else's voice.
2) Enforce the rule of "one speaker at a time." Multiple conversations ruin a teleconference.
3) In
2) Enforce the rule of "one speaker at a time." Multiple conversations ruin a teleconference.
3) In
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
sist that people announce when they join or leave the conference.
4) If people must leave during the meeting, gain closure on any issues that they participated in before they leave. For example, "Pat agree
4) If people must leave during the meeting, gain closure on any issues that they participated in before they leave. For example, "Pat agree
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
d to prepare a cost
estimate by next Monday. Is that correct, Pat?" Make adjustments in the agenda (if
appropriate) based on the remaining participants.
5) Keep everyone focused on the issue being discus
5) Keep everyone focused on the issue being discus
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
ed. If someone introduces an
idea that seems unrelated, say, "That sounds interesting. How does that relate to
the issue?"
6) Record the conference. First, this will help you prepare minutes. And second,
6) Record the conference. First, this will help you prepare minutes. And second,
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
it
encourages people to make meaningful comments. Of course, you should announce
that you are recording the meeting before you start.
7) State your name each time that you speak. This helps everyone kno
7) State your name each time that you speak. This helps everyone kno
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
w that you are
speaking.
8) If you are speaking on your desk phone, use the handset instead of the speakerphone. A speakerphone, while useful, distorts your voice, picks up background sounds (like offi
8) If you are speaking on your desk phone, use the handset instead of the speakerphone. A speakerphone, while useful, distorts your voice, picks up background sounds (like offi
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
ce equipment), and makes a poor impression on the
listener. If you must have both hands free while you talk, obtain a headset. Note: It
is more courteous to speak to people through the handset (instead of
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
the
speakerphone) on any phone call.
9) Speak clearly to make sure that you are understood. Take the extra effort to enunciate carefully and speak slowly. Of course, you want to sound natural.
10) When
9) Speak clearly to make sure that you are understood. Take the extra effort to enunciate carefully and speak slowly. Of course, you want to sound natural.
10) When
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
stating numbers, write them out while you speak because that defines the
rate at which everyone else is capturing them.
11) Then ask the receiving party to confirm numbers (or other critical data) by rep
11) Then ask the receiving party to confirm numbers (or other critical data) by rep
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
eating them. Although this may seem awkward, it prevents misunderstandings.
Better yet, send written copies of all critical information.
12) When possible, plan your statements by jotting down an outline o
12) When possible, plan your statements by jotting down an outline o
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
f your key
ideas before speaking. This contributes to a more efficient meeting, helps you
appear more thoughtful, and avoids the embarrassment of making a verbal gaff.
13) Use your best, most focused lis
13) Use your best, most focused lis
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
tening skills. Pay addition to content, as well as
inflections, voice tone, word selection, emphasis, assumed intentions, and your
intuition.
14) Avoid shuffling papers, moving about, or tapping objects.
14) Avoid shuffling papers, moving about, or tapping objects.
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
Everyone else will
hear the noise. It's distracting and irritating.
15) Reinforce accomplishments by distributing copies of key ideas and agreements during the meeting. You can send these, for example,
15) Reinforce accomplishments by distributing copies of key ideas and agreements during the meeting. You can send these, for example,
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
y e-mail or fax.
16) Stay fully present during the meeting. Avoid working on other tasks, such as reading mail or filing papers. These reduce your ability to participate intelligently in the meeting.
17
16) Stay fully present during the meeting. Avoid working on other tasks, such as reading mail or filing papers. These reduce your ability to participate intelligently in the meeting.
17
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
) Avoid using the mute button to talk to someone in your office during the
audioconference. First, this shows discourtesy to both parties - the person in your
office and the people in the teleconference.
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
It also takes your attention away from
the meeting, causing you to miss important information. And be warned that people
have found themselves in serious trouble when the mute button failed.
18) Prepare
18) Prepare
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
minutes soon after the meeting. Send a draft to key participants to
confirm that your notes accurately describe the results of the meeting. Minutes
should be released within a day or two after the meetin
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
g in order to be useful. After
that, they become stale.
Properly conducted, teleconferences contribute to the efficiency of effective business. Use the above techniques to make sure your meetings do that
Properly conducted, teleconferences contribute to the efficiency of effective business. Use the above techniques to make sure your meetings do that
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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