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  • Just Other Articles - Should A Small Business Bother With Market Research?

    How much is "market research" worth? Well, that's just another ROI question - or, it should be. If it's cheap and easy to get the research, great - you’ll take all you can get. If you have to pay for it, though, or spend too much of your time getting it, it's easy to say "I don’t really need that."

    But, let's not make a bigger deal out of this than it needs to be.
    According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
    Sure, you can buy market research, or pay someone a lot of money to collect it specifically for your business; or, you can use a little imagination and do a few simple things - often with the information that you already have - that will get you a lot closer to where you need to be than where you are now! Research can be surveys and polls and focus groups - the form
    ; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

    Examples of combination products may in
    l stuff that is usually time consuming and always expensive. Research can also be as simple as keeping your eyes and ears open, but in a very focused, organized, and disciplined way. There are things going on in your business every day and just having a "feel" for their impact is not sufficient. Taking the time to capture and use this information can yield huge divi
    lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

    dends over time.

    Let's first come at this issue from the standpoint of what information a small business really needs and then circle back to how it can get the information and whether it's worth the effort. There are three areas that any business needs to know as much about as it possibly can - what its customers want, how much these customers are worth, and how t
    here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
    e business' competition is trying to prevent it from accomplishing its objectives. There is no rocket science here - this is pretty straight forward stuff. Obviously, the more any business can learn about how it actually creates value for its customers and how much those customers are worth to the business, the better it can manage its own internal processes. Knowin
    d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

    Combination pro
    what the competition really is - in other words where else your customers can buy exactly what you sell, what else they can purchase instead of what you sell, and what might drive them to just skip the purchase altogether (whether it's from you, or someone else) - is just common sense.

    There are several fundamentals for having an effective research process. First,
    ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
    make collecting market research a way of life in your business - in other words, do it all the time. Getting good at collecting information only comes when you make a commitment to it - when you first tell yourself and then imprint on everyone you work with that "this company" puts a premium on finding and using the information that is going to tell us what we need
    easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
    to know. It doesn't have to be complex, or difficult, or time consuming; but, there does need to be a mentality in the business, where everyone involved recognizes and understands that the company puts a premium on collecting and using actionable information that helps everyone make better decisions.

    Second, you have to figure out exactly what you want to accomplis
    nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
    h by doing the research, before you start it. It doesn't make sense to approach it any other way - you’ll end up wasting your time and money, if you do. You’re also more likely to offend, or at least annoy, those that you are researching; don't make a customer, or anyone else go through a process that you know might frustrate, or annoy you, unless you have already d
    and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
    termined why you need the information and what you are going to do with it.

    Finally, research has to be combined with analysis. Sometimes the answer that you get to a question isn't what you expect and really should be leading you to ask more questions, or different ones, rather than jump in and take action based on what you have already discovered. Go back to what
    ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
    you were trying to get out of the research in the first place; unless what you have learned from the research helps you take meaningful steps to improve, the challenge is to find a better way to ask another follow-up question, not act prematurely.

    Now, let’s get back to actually doing the "market research" - collecting the information that will help you make better
    ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

    Following aspects would a
    decisions and take the right actions. Most businesses already have a huge amount of information on hand that they probably don't use as effectively as they could. Every day you have internal transactions that generate sales receipts, delivery orders, charge slips and shipping transactions, inventory trends etc; make sure you are pulling that information together in
    dd to the challenges in developing combination products:

    Which markets to tap where the combination products can do fairly well?
    Which combination prod
    a deliberate, intentional, and meaningful way - again to answer the specific research questions that you identified at the beginning of this process. Customers give you feedback every day; why not be proactive in determining what you want to learn from them, rather than just trying to respond to what they ask of you.

    Identify single pieces of information that you c
    cts are meaningful and rational?
    Which therapeutic categories to select?
    Which Combinations can address unmet needs of the patients?
    Do combin
    an obtain over time in an unobtrusive way and that you can "aggregate" to answer some of your specific, strategic questions. Look for this information one piece at a time - birth announcements, people moving to a new home, things people want, or do. This is a game of inches. You don't have to collect all of this information at once; you collect the data one piece at
    tions increase the patient compliance?
    What would be the developing cost?
    How to tackle the risks encountered during combination product developmen
    a time, add it together and think about it, and turn it into actionable information that will help you run your business more effectively.

    Most important, train your employees to always ask the "right" questions when they talk to anyone outside the company – in other words, the questions that you want them to ask and that fit into the overall approach that you have
    t?

    As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
    for collecting information. Make sure they understand the strategy behind what you are asking them to do. Build this into their performance plans and make their performance rating partly contingent on getting answers to your questions. Help them to collect this information in a "conversational" way that is unobtrusive to customers. One of the keys to good market res
    ping new procedures for reviewing their safety, efficacy and quality.

    Professional from academic institutions, pharmaceutical industries, health care indust
    earch is for people to never suspect that's what you're doing; help your employees understand that you never want the "target" of your research to go through anything that you wouldn't want to go through yourself.

    Finally, think outside of the box; look for ways to collect information that others might not think of. Talk to your customers' customers. Mystery-shop y
    y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
    ur competition. Keep tabs on who might be selling your product(s) on E-Bay and why they are doing the things they are doing. Look for other companies that might be willing to share your research costs with you - companies that would also benefit from having the same information, but who are not direct competitors. Contact the Dean of a local business school to see i
    .

    As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
    f a couple of students would be interested in taking on an unpaid research project as part of their college studies. In other words, use your imagination to come up with inexpensive ways to collect the information that can really make a difference in what you do.

    You don't have to pay a fortune for market research and you don't have to make the excuse that there ju
    elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

    Companies that provide selfless information through particip
    t isn't enough time to collect it. You do, however, have to commit yourself and your business to make it happen. You do have to make it part of your process and help your employees understand why it's important to you and what their responsibilities are to help make it happen. You do have to create the mentality and then the simple "systems" that will make it happen


    tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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