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Just Other Articles - Online Business And Customer Service
Have you ever noticed that with many online businesses customer service seems to be at the bottom of thei
According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product
r agenda? It almost seems as if people think they can slap a website on the internet, offer a product or
; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.
Examples of combination products may in
Examples of combination products may in
two, and be done with it. Let me ask you a question. If this were true why wouldn't everyone do
lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.
t? The answer to that question is really quite simple. Because if you don't provide excellent customer
here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe
ervice, you won't last long. I believe that online business and customer service should go hand in hand,
d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.
Combination pro
Combination pro
and I think you should as well.
It perplexes me that most online businesses don’t seem to feel this way
It perplexes me that most online businesses don’t seem to feel this way
ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc
Most online businesses seem to think of customer service as an after thought. This simply shouldn't be
easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi
the case. Just because the customer isn't physically being spoken with, it doesn't mean that you can't d
nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically
velop a relationship. Taking care of the customer should be every businesses first priority, whether tha
and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ
t business is an online business or traditional businesses.
How many of you have emailed a company askin
How many of you have emailed a company askin
ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi
them a question, only to receive a response days later or not at all. I know I emailed and affil
ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.
Following aspects would a
Following aspects would a
ate of mine months ago, and still haven't heard anything from them. Guess what this means? They are no
dd to the challenges in developing combination products:
Which markets to tap where the combination products can do fairly well?
Which combination prod
Which markets to tap where the combination products can do fairly well?
Which combination prod
onger an affiliate of mine, and I tell anyone who's interested not to do business with them. My c
cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin
ompany is a small fish right now, in a very big pond, but to me it makes no difference. The principles a
tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
What would be the developing cost?
How to tackle the risks encountered during combination product developmen
e the same. Eventually, the company I'm referring to will fall by the wayside, because they aren't truly
t?
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel
interested in the customer.
Don't you think dealing with a company who's interested in taking care of yo
Don't you think dealing with a company who's interested in taking care of yo
ping new procedures for reviewing their safety, efficacy and quality.
Professional from academic institutions, pharmaceutical industries, health care indust
Professional from academic institutions, pharmaceutical industries, health care indust
is a pleasure? If this company treats you well, aren't you likely to tell other people about it? And a
y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products
ren't you likely to use them in the future? Of course you are. It only makes sense. So always keep in
.
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de
ind that your online business and customer service go hand in hand. Care about your customer, no
elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.
Companies that provide selfless information through particip
Companies that provide selfless information through particip
atter how small your business is, and you customer will carte about your business, it's as simple as that
tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products
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