Just Other Articles - Internet and Businesses Online

In his book "How to Get What You Want", Wallace D. Wattles, best known for his classic masterpiece "The Science of Getting Rich", talks about the importance of "making constructive use of the people and things in your environme

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

nt" in getting what you want.

One way you make constructive use of the people and things in your environment is to get the help you need, when you need it.

If you spend any amount of time on the Internet, you'll occasionally

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

need someone's help...

It might be help with an online purchase, technical support for a product, or some other kind of help.

Regardless of the kind of help you need...

The manner in which you ask for that help will determin

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

the quality and the quantity of the help you receive now and in the future.

You see...

There are two ways you can ask for help online...

One is "constructive"...

The other is "destructive".

When you ask for help in a cons

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

tructive manner, you'll get the help you need, when you need it, and you'll "build" a relationship that'll keep the door open for future help.

On the other hand...

When you ask for help in a destructive manner, although you m

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

ight get the help you need this time, you'll "destroy" any chance of a relationship and close the door to future help.

Based on the thousands of questions and support requests I've received and answered online, here are five p

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

werful tips that'll help you get the help you need, when you need it, and get it in a way that'll leave the door wide open for future help:

Tip #1 - Don't lead with your chin.

Leading with your chin is a great way to get knoc

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

ked on your...

Well...

You fill in the blank. :-)

The single most important thing you need to remember when you're asking for help online, whether you're asking by email or by filling out an online form, regardless of how an

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

gry or frustrated you might be, is that there's a real "live" person on the other end...

A person who has "feelings" just like you do!

Including phrases in your first request for help like...

"Are you going to help me right

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

ow, right this minute, or are you going to give me my money back?"...

Or...

"I'm starting to think this is a scam!"...

Or...

"If I don't hear back from you in one hour, I'm going to call my lawyer!"...

Might make you feel

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

good, but they'll virtually guarantee whatever help you do get right now will be minimal, at best, and your chances of getting anything other than minimal help from that person again in the future will be somewhere between slim

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

and none.

Tip #2 - Be polite.

For some strange reason, one I've yet to figure out, many people seem to think the rules of simple, common courtesy don't apply online...

Don't you be one of them!

A request for help written i

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

a polite tone, using "please" and "thank you", will, more often than not, get you a prompt and courteous reply.

Tip #3 - DON'T SHOUT!!!

Whether you know it or not, typing your request for help in all capital letters is the o

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

nline equivalent of shouting in the face of the person who receives it...

And...

The liberal use of multiple exclamation marks makes your shouting even louder and more emphatic!

Question for you...

Do you like it when someo

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

ne shouts in your face?

Guess what?

Neither does anyone else! :-)

Tip #4 - Keep your request short and to the point.

Most people doing business online don't have the time to read long, drawn out messages trying to figure ou

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

what you need, nor do they have the time to keep writing you back over and over again trying to clarify what you need.

When you ask for help online, *always* include your name, contact information, order information, specific

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

dates, specific details, and a clear, concise description of the help or information you need.

Avoid including any information that doesn't directly contribute to helping the person you're asking for help to give you the exac

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

t help you need.

Tip #5 - Say thank you.

After you've received the help you've asked for, a simple "thank you!" or "thanks, I appreciate your help!" will go a long way towards insuring the door will be wide open the next time

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

you need that person's help again.

Once again...

The single most important thing you need to remember when you're asking for help online is that there's a real "live" person on the other end.

Treat that person as you'd like

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

to be treated and you'll find as I have that, more often than not, you'll get all the help you need, when you need it, and that person's door will always be open to you should you need their help again.

Copyright 2006 Tony Mas

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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