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As a general practice all web hosting companies promise a 24 X 7 technical support system, while only a smal

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

l percentage of these companies happen to meet these requirements effectively. your online presence is impor

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

ant and before you square down on a hosting company its important that you look into the various facets on t

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

his industry and the norms that a good hosting company should follow.

Having a smo

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

th enquiry management system: The base for being able to offer good technical support depends large

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

ly on the enquiry management system. If something goes wrong with your website, you need to get in touch wit

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

the technical support department. The process of filing and tracking a support request needs to be evaluate

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

d. The following are some parameters one can look into to gauge a companies enquiry management system.

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

li>Does the company a help management desk where are the support tickets are logged and can the progress be

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

monitored by the client.

What is the response time of the support request.

Does the company

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

offer phone support and do the timings suit your requirements.Assessing the technical expe

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

tise of the company:

It is a fact that the support system will be as good as their technical exper

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

tise. ensuring that the people behind the support system are knowledgeable enough to hit the nail on the hea

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

and are able to sort the problems very quickly. This aspect of the company needs to be well analysed. One s

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

hould call up the technical support department and talk to them to see and analyse their technical expertise

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

Support Documentation and Tutorials:

It has been noticed that focused and experts hosti

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

ng companies offer their clients with various documents to offer documented support system as a layer. This

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

s often witnessed in the form of:

online Hosting tutorials
Flash based control panel tut

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

orials

Knowledge base of frequently asked questions.

If the hosting company in question fal

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

s short on any of the parameters you should reconsider and look for another hosting company.

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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