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There comes a time in the life of every successful business when it happens. A customer doesn’t pay their debt. Tr

According to USFDA, a combination product is one composed of any combination of a drug and device; biological product and device; drug and biological product

y as you might, the customer fails to respond and the invoices go unpaid. But fear not, there are steps you can ta

; or drug, device, and biological product and fixed dose combination would include two or more combinations of drug.

Examples of combination products may in

ke to increase your prospects of collecting a debt from a customer. Here are a few pointers that could make the col

lude drug-coated devices, drugs packaged with delivery devices in medical kits, and drugs and devices packaged separately but intended to be used together.

ection process smoother and more successful:

1) Make your claims official by putting them in writing

Customers te

here is enormous increase in the number of combination products entering the market in the recent years. Combination products have proven advantages but fixe

nd to respond to written requests better then phone calls. It is easier for them to avoid calls than letters. Ett

d dose combinations are still in the process of convincing regulatory authority on their advantages over the single ingredient formulations.

Combination pro

rs are stated in a clear a concise way and are to the point. A phone call with a disgruntled and ashamed client ma

ucts have become life saving products for the pharmaceutical companies who doesn’t have many innovative molecules in their product pipeline and have been inc

y not be so clear and concise.

2) Be precise about your expectations

Telling a client you want to be paid is like

easingly used in the product life cycle management. Even the companies having product patents are trying to extend their product life cycle through the combi

telling a fish he needs water. Be clear. Set dates for repayment and ask your client to adhere to the payment sc

nation products and maximize the revenues. But the companies involved in this practice are overlooking that they are burdening the patients both economically

edule. Negotiate from this concrete schedule if need be.

3) Remember the Golden Rule

Be polite and courteous. Y

and physically. They need to rightly judge the benefits of the combination products and they have to even look at the risks involved when combining the produ

ou are more likely to achieve your goals with a customer whom you haven’t insulted or belittled. We all like to be

ts. Some of the combination products were well accepted by physicians while others suffered. Companies involved in development of combination products are fi

treated fairly and will usually respond. Be warned that there are laws that prohibit you form threatening or haras

ding difficulty in defining their combination products and facing various challenges from selecting a combination to marketing it.

Following aspects would a

sing a client.

4) Work together with the debtor rather than against him

There is no doubt that the debt is as unp

dd to the challenges in developing combination products:

Which markets to tap where the combination products can do fairly well?
Which combination prod

leasant to your client as it is to you. Be cooperative and establish a relationship with your client. Work togeth

cts are meaningful and rational?
Which therapeutic categories to select?
Which Combinations can address unmet needs of the patients?
Do combin

r with the client to establish the best way for him to make repayment. This will increase your chances of getting

tions increase the patient compliance?
What would be the developing cost?
How to tackle the risks encountered during combination product developmen

your money.

5) Pick your battles

Is collection of this debt worth the time, money and energy you are putting into

t?

As combination products don't fit into the traditional categories of drugs, medical devices, or biological products, the USFDA is in the process of devel

it? Sometimes the time and money it takes to collect a debt could be better put into marketing, development of pol

ping new procedures for reviewing their safety, efficacy and quality.

Professional from academic institutions, pharmaceutical industries, health care indust

icies, or other activities to develop your business. Calculate what it will cost to recoup the debt and then make

y and representatives from various regulatory agencies are working out to design the regulatory requirements for manufacture and sale of combination products

an informed decision on what to do next.

6) Hire a professional

Collection agencies exist for a reason. They can

.

As there is an increasing trend of the combination products companies manufacturing such products should be able to tackle the problems involved in the de

save you time, money and the unpleasantness of doing the collection yourself. Why waste your time when you can let

elopment. They need to be wiser in analyzing the market trends and the regulatory requirements.

Companies that provide selfless information through particip

a professional do the work for you? Their tried and tested techniques will net you the results you are looking for

tion in industry events and feedback to regulatory authorities would be able to face the challenges and will be successful in developing combination products

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