Employee Training Is The Ultimate Differentiator

Do you view training as an investment or an expense? Successful organizations view it as the greatest investment in their most valuable resource - people! The benefits are long term and able to set an organization apart in the marketplace.

Lean Manufacturing and Value of Retaining People

Lean manufacturing is a system based on people. When people leave an organization the wealth of knowledge that person has can not be transferred completely. Especially the synergies of the teams will be lost.

Avoiding a Hostile Workplace- Fairness in Employee Discipline

The environment of your workplace is vital to employee satisfaction, reduction of turnover, and productivity. It is also vital to the legal stability of your business. A hostile work environment can be the basis for many types of employee complaints and causes of legal action

Starting Your New Employees Off Right

When starting a new employee into your business it is crucial that you make the right first impression. Do you have an induction plan?

Six Sigma & Change Management

Are you implementing Six Sigma in your organization? Then you definitely need to know how to manage change. Here we give you the tools to do so effectively and efficiently.

Engage Your Employees Through Discovery

Large or small, companies can have a difficult time keeping employees engaged. When an employee's work becomes routine, he will often start thinking of his position as just another job for just another company. It's time to re-introduce your employees to your company.

The Death Cycle In Retailing

The death cycle in retailing is a series of events which, if not caught and corrected in time, will cause the financial demise of the store/business as surely as the sun rises in the East. The death cycle usually starts as a result of buying more merchandise than the Store can sell profitably.

The Ultimate Survival Guide 101, For Expat Managers, Major Domos And Local Talent

Whether you just arrived at your new overseas posting, or are a long time seasoned expatriate manager with years of experience, understanding the prevailing economic, political, cultural and social settings is a critical success factor in your quest for overseas business success.

Apple Inc - A Case Study In Innovation - Part 1

In the last decade or so, no other company has gone from the doldrums to top of the pack as Apple Inc. What is the key to their success - is it effective management, innovation, or the oomph factor maybe its all of it - read more here.

This Thing Called Quality- Getting It Right the First Time

In this article, we show how quality is ultimately a management responsibility. Based on Phil Crosby's ideas, quality is seen as conformance to requirements, with the ultimate goal being Zero Defects.

What Type Of Importing Operation Suits You?

Importing is a potentially lucrative business, but what type of operation is going to suit you best?

Call Center Performance Management

Call centers seek to challenge their practices, to employ new methods to get a comprehensive view of the performance metrics.

Outstanding Examples of Quality Guest Service For Restaurant Managers

Here, I'd like to offer a more personal piece. We're going to learn about how to give quality guest service by examining customers-eye views of outstanding examples. these are various incidents encountered in all varieties of establishments, from both sides of the counter, over the years. they're incidents that stick in the mind.

What Qualities Must A Leader Have In Managing A Business?

The seven qualities that a leader must display in order to successfully manage a business.

What Role Does Human Resource Management Play In A Business?

This article explains the role of the human resources function in the management of a business.