The Basics of Telesales

Are Your Telesales Basic?

$13 Million Found With This Sales Strategy

Call the top executive of a company you’ve been prospecting for awhile, follow-through with these tactics, and get ready to be awed by the spine tingling stories of success that come your way!

How To Bring A Call Script To Life

According to popular keynote speaker, best-selling author, sales coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, once we have decided to use call scripts we should tackle the job of bringing them to life, making them sound fresh and spontaneous. His four pointers will do the trick!

Gee That's A Great Sales Script!

According to popular keynote speaker, best-selling author, sales coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, there is a secret to composing sales scripts that sound genuine and not canned.

Bigger Voices Sell Better!

According to popular keynote speaker, best-selling author, sales coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, using an uncomfortably loud voice will increase your sales and the sales of those around you.

Successful Call Centers Don't Need High Technology

Dr. Gary S. Goodman, sales, service, and telemarketing keynote speaker, and President of Customersatisfaction.com, walked into a call center the other day and saw something astonishing: no high technology in the calling areas. According to this best-selling author and radio and TV expert commentator, the call center is doing very well, thank you, without it

The Power of Agreeability: Part One

Be agreeable when you sell, advises Dr. Gary S. Goodman, President of Customersatisfaction.com, and best-selling author and customer service, sales, and telemarketing coach. Simply making a slight change in your language can help you to conquer secretarial screening and make more presentations with key decision makers, says this radio and TV expert commentator and popular speaker.

Anybody Can Write A Script!

Telemarketing improves at a snail's pace, according to President of Customersatisfaction.com, Dr. Gary S. Goodman, because senior management disrespects it. According to this expert in customer service and sales training, success coach, and radio and TV expert commentator, if you want more sales you have to change your attitudes about the work, itself.

Cold Calling Tips - How to Generate Sales Leads

For many of us the thought of picking up the telephone means that we suddenly become distracted by a million and one mundane things that you desperately need to do! Tidy the desk. Sort through the Inbox. Do that filing. In fact anything, rather than pick up the telephone, but by following a few simple guidelines you can take the cold out of cold calling.

Using Desktop Sharing Tools to Drive Sales Success

In the traditional sales model, presentations are made in person at the client’s place of business. Today, however, rising fuel costs have translated into higher airfares and gasoline prices. As a result, the travel budgets of companies around the world are straining at the seams. Similarly, company executives are recognizing that traditional business travel consumes a significant amount of a salesperson's time, thereby negatively impacting employee productivity. Both travel costs and a salesperson's time increase the cost of on-site meetings, and represent resources that could be better leveraged to generate additional sales. As a result, businesses are increasingly seeking less expensive technological alternatives to on-site sales presentations.

Cold Calling Mean Prospects

If you are making cold calls it is inevitable that you will come across people who are unfriendly, mean and just plain rude! This article offers you four practical ways to deal with these types of sales prospects.

Telemarketing - How To Handle The Job

If you're a telemarketer you know the job can be very stressful. Hopefully these tips will make the job less stressful and even enjoyable.

Cold Calling - Secrets To Success Revealed

Cold calling may not be every sales person favourite activity but it is necessary for finding fresh customers. The article looks at clever ways to speak to your future customers and get past the usual resistance to telemarketing call.

Dumb Salesman Reveals Gate Keepers Secret

You wouldn’t think a dumb salesperson could get anywhere. Nothing could be further from the truth. Acting dumb on cold calls is one of the smartest sales strategies for breaking down the gate keepers information storehouse. Gate Keepers don't want you to know this because acting dumb, works.

Outbound Call Center Services

While inbound call center services attend to the enquiries of company customers, outbound call center services are aimed at enlisting customers to purchase the services or products of the company. In these services, the representatives of the company initiate the calls to the customers to sell the company’s product or services. This type of service may be called telemarketing.