How to Make Your Cold Calling Effective

How can we make cold calls “work” when we’re talking to someone we haven’t met, about something they may not need? Well, it’s really simple. First we look at how to relate to them rather than hoping they’ll relate to us and our solution.

Telephone Etiquette Sounds Right

A true story: In the course of sending out a mailing to prospective clients, I found it necessary to verify some addresses. I called the main telephone number for one of those prospective clients. The receptionist answered the call, and a conversation ensued... Receptionist: ABC Company. Wendy: I have some correspondence that I’m addressing, and I need to verify some information. Your mailing address is 123 Main Street? Receptionist: Sounds right. Sounds right? (Question: How did she get to work that morning?) Sounds right? Does this sound right to you?

Cold Calling Shocker! WHO is Your Best Ally?

Public enemy number one magically transforms into your strongest supporter as you follow these four powerful techniques.

Spectacular Structure for a Cold Calling Script

Want to get more sales from your scripts? Here’s the roadmap will compel your prospects to do business with you and only you.

10 Reasons It's Still Great To Be A Telemarketer!

Every year, a survey is published that lists the nation’s best occupations as perceived by the general public. Supreme Court Justices appear in the top ranks, and as you might expect, surgeons make the cut--but why not telemarketers? Best-selling author, keynote speaker, and marketing consultant, Dr. Gary S. Goodman says, before you dismiss the idea, consider this fact: Many of the most accomplished people in business today got to where they are because they learned to Reach Out & Sell Someone!

How To Bring A Call Script To Life

According to popular keynote speaker, best-selling author, sales coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, once we have decided to use call scripts we should tackle the job of bringing them to life, making them sound fresh and spontaneous. His four pointers will do the trick!

How to Work With Hotels for Booking Seminars

This article highlights some key points to remember when booking a seminar at a hotel. Tips on budgeting, food and beverage costs, audio-visual equipment and other amenities are discussed.

Relationship Building 101: Just Call Them To Say Hello

Popular keynote speaker, sales and customer service expert, and President of Customersatisfaction.com, Dr. Gary S. Goodman, says there's an utterly simple way of building client relationships. According to this best-selling author and frequent radio and TV commentator, just calling to say hello can reap tremendous rewards.

Take A Telemarketing Test Drive!

Popular keynote speaker, best-selling author, sales and service coach, and President of Customersatisfaction.com, Dr. Gary S. Goodman, says before fully hiring someone, they should be offered a test-drive of the job. According to this radio and TV expert commentator, this enables them to preview the work, the environment, and their future cohorts.

Why Don't Telemarketers Earn More?

Radion and TV expert commentator, best-selling author, and President of Customersatisfaction.com, Dr. Gary S. Goodman, explores the disparity in earnings between inside and outside salespeople. This popular keynote speaker and sales authority finds no logical or economic justification for it.

Successful Call Centers Don't Need High Technology

Dr. Gary S. Goodman, sales, service, and telemarketing keynote speaker, and President of Customersatisfaction.com, walked into a call center the other day and saw something astonishing: no high technology in the calling areas. According to this best-selling author and radio and TV expert commentator, the call center is doing very well, thank you, without it

Overcoming The Fear Of Cold Calling

Do you like cold calling? Most salespeople don't. So let's look at the art of cold calling in its simplest form.

Cold Calling Tips - How to Generate Sales Leads

For many of us the thought of picking up the telephone means that we suddenly become distracted by a million and one mundane things that you desperately need to do! Tidy the desk. Sort through the Inbox. Do that filing. In fact anything, rather than pick up the telephone, but by following a few simple guidelines you can take the cold out of cold calling.

Telemarketing - Pay Plans

If you're thinking about becoming a telemarketer and wonder just what the different pay plans are, this expose will give you a pretty good idea of what to expect when it comes to bringing home the bacon.

What Can I Do If I Don't Make My Sales Quota?

When you miss your sales quota it can be very discouraging and you may begin to doubt yourself and your abilities as a salesperson. This article discusses five practical suggestions that you can use the next time you do not meet your sales quota.