Embrace the Four Fundamental Truths

You're on the way to the airport. You get on the plane with a book that you've been planning to read for quite some time. As you open your book, you glance at the person next to you. A few minutes later, you are asked a question, and you reluctantly answer. You lower your book a bit to be polite, and after a few minutes you find yourself putting your book down and engaging in a conversation, although with a lack of enthusiasm. Then, the person next to you, let's call him John, makes an observation about you that's quite perceptive and sensitive. You start to become curious about who John is, and in the course of the conversation he tells you of an experience he has only shared with a few people. You let John know that you have had the same experience. By now, you're totally engaged and listening to every word he says. You notice every nuance in the inflection of his voice and the way he moves. Time seems to stand still, and the next thing you know, the plane lands. You say good-bye to the kindred soul you have just met.

What Does It Mean To Say That You Are Suffering From Stress At Work

Work provides the ideal breeding ground for stress and there can be few of us who have not experienced some form of job-related stress. But is this simply an inevitable part of life or is there something that employees and employers can do to remedy the situation?

Creative Ideas for Improving Personal Communication

Personal communication is one of the most fundamental of human activities. It is of vital importance in our personal life, as well as in nearly all the organizational and business settings. Improving the way we communicate with our spouses, children, colleagues, customers and suppliers may often lead to better results, an empowering sense of cooperation, and a general good atmosphere. This article offers some unconventional - yet extremely powerful - ideas for making the most out of your daily interactions with other people.

Running Mate Program for Churches

First time visitors or employees can be overwhelmed and discouraged their first day on the job or their first visit to a new church. They should be more than just welcomed when they first arrive. A Running Mate to guide them through the new environment would provide countless benefits later on.

I'm Not Lazy, I Just Want Some Balance

A girlfriend and I were feigning lament over being unemployed one afternoon. One of us mentioned wanting a kick-back job that paid well. The kind of job where you work no more than eight hours and had some free time to catch up with coworkers. The kind of job where you knew you could leave at 4:00 every day so you can catch the last half of The Ellen Show.

Steel Trap Memory for Speeches

I bet you wet your pants before giving a speech. Now- kiss that problem goodbye.

The Benefits of a Computerized Training Manual

In the age of the modern workplace, there is an alternative to bulky, paper-bound training manuals. With many offices implementing shared drives with companywide access, a computerized version of your training manual may be just what you need for your office.

Resolving Team Conflict-Nine Steps to Constructive Resolution

If you've ever worked on a team where one or more of the team members are in conflict, then you know just how stressful this situation can be. Left unresolved, conflicts between individuals can fester, spill over into the team’s relationships, and seriously hinder productivity. What's a team leader to do?

The Importance of Setting the Meeting Time

Meetings are the lifeblood of almost any industry. Via conference calls, in person, over the internet, they pervade the workplace. However, setting up a meeting can sometimes take even longer than the meeting itself. That, among other reasons, is why it's so important to set the meeting time yourself.

My Review of Systems as a Medical Transcriptionist

I have been a medical transcriptionist for 20 years, but I did not know about this profession until after I had tried nursing, waitressing and insurance sales. After wandering through these other occupations unfulfilled, I was primed and ready for a career I felt I was suited for. But what could I possibly be suited for?

Vision-Mission-Purpose-What Does It All Mean?

We hear the words purpose, vision and mission everyday, but what do they really mean and how are they different from each other? It is easy to puzzle over these questions for hours. As a small business, choosing the right words and applying them to your business can serve the organization by defining leadership roles, unifying efforts, setting departmental and company-wide goals, better serving customers and encouraging and motivating employees. A few well crafted sentences can save a tremendous amount of time in the long run, by becoming crystal clear on the answer to – What are we here for?

Understanding Angry People

Anger Doesn't Exist. Then Why Are Your Customers Yelling?

Amazing Treasure Buried In Your Own Systems Treasure Chest!

I was talking to my client the other day, the president of a company who has extremely high mobile costs, sound familiar?

Three Categories of Communication

Understanding the three categories of human communcation: passive, aggressive, assertive.

Three Good Reasons to Ignore Conflict (and the price you'll pay)

We can always come up with seemingly good reasons to avoid dealing with a conflict, but underestimate the price we pay for ignoring a conflict.