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Workplace Communication

Work Place Communication at Mobile Car Wash Companies

A mobile carwash company may seem an unlikely place to be discussing workplace communication however after 27 years in the mobile carwash in the industry, which I practically created; I have noticed that certain teams do extremely well because they have learned how to communicate.


Business Conversation Skills Basics: Learning to Speak

What elements must every request, offer, or promise in business or out have in order to be complete?


Listening Techniques For More Effective Meetings, Part II

This is the second half of a series on active listening in the workplace. In this article, we continue discussing the importance of active listening and how it can greatly improve workplace productivity.


Vocabulary-It Does Matter

This article describes the benefits associated with possessing a good vocabulary.


Employee Recognition Works

How to harness the power of the personal touch and the Law of Attraction and use it to improve employee recognition


Successful Telephoning: Tips, Techniques, and Taboos

Regardless of your industry, the telephone has become one of the most vital tools in the business world. While e-mail ranks high as a means of communicating, take a look at how heavily you rely on your cell phone and you'll quickly realize that its import has heightened. As with any tool, we can always learn how to improve our skills and this article will take a 3-fold approach by focusing on tips, techniques and taboos.


Words About A Business Meeting

It is important to have an extensive knowledge of people in business related meetings. Not only that, but your choice of words and pace of conversation in different situations, can result in success or failure in that important business meeting.


Designing Office Space – For Comfort

Information on how to set up your workspace to ensure that it is comfortable and ergonomically suitable as possible.


Everything Counts

Everything you say; every thought you entertain; and everything you do has a direction, which serves as an advance or a retreat in respect to your pursuit of excellence. Everything, regardless of size or intent, has bottom-line consequences; therefore, everything counts — this is the golden rule of excellence.


Charismatic Communication - Ten Tips for Building and Maintaining Credibility

Some people imagine they carry credibility somewhere on their person. If that were the case you'd have most of the politicians and half of the CEO's around the world lining up for credibility implants! Credibility isn't something you have. It's an honorific title bestowed on you by others. It is the end result of people placing their trust in you, and this is an important point to acknowledge and embrace. Credibility is earned when you adequately satisfy criteria for expertise and engender trust through building meaningful relationships with those you seek to persuade.


Toll Fraud Security and DISA

Secure your business telephone system against toll fraud. DISA is one method that hackers can use to cost you thousands of dollars in billing. We discuss what this feature is and how to work with your service provider to protect your business.


Choose Your Favorite (Model): 1,2, 3, 4, 5, 6, 7, 8 or 9

There are various models to find (on the internet) and they all want to communicate something to us. The question raised in this article is: what model would you choose, if there is only one criteria: the number (1,2,3,4,5,6,7,8,9) of outcomes.


Lean Manufacturing Software Alone Is Not the Answer to What Ails Manufacturing Performance

For years, manufacturers have searched for ways to boost ailing production performance. From the promise of ERP, to Lean initiatives, Six Sigma and a plethora of other tips and techniques, manufacturers have become the experts at sizing up what works and, just as importantly, what doesn't.


Thoughtful Conversations

The author identifies four types of conversation that take place at work one of which is argued to be best for development, problem solving and decision making.


Business Rituals – Why Bother?

Habits and customs are activities that take place in a ritualized way. Because of their ceremonial character they are easily recognizable. And they serve for something; the main goal of an official ritual is to control the emotion with which the activity is involved. The rituals that we recognize most are those in which our own (family) life is involved ... In business there are even so many rituals, some of them easy visible as such ...


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