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Workplace Communication
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Office Politics: Survival of the Savvy
Tales of political sabotage, power plays and turf wars are part of any organization’s history. Nonetheless, political competence is the one skill everyone wishes to have more of—but no one admits to it....
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Listening is Priceless: 5 Goals for Effective Listening
Think of how many times you have misinterpreted instructions, heard a problem incorrectly, or missed out on business opportunities. Poor listening can lead to challenges in relationships, lack of credibility, lost contacts, inaccurate reporting, rework, dissatisfied customers and lowered productivity.
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Communication is Needed at Each and Every Level
Communication means exchange of information and ideas. It acts as the nervous system of any business organization, which means transmitting data from one organisation to another, one person to another or a combination of both. It is a two-way process.
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8 Rules for Proper Business Communication
It is essential to develop an awareness of how technology should best be used to avoid negative outcomes for employees and the workplace in general. Here are some guidelines for communicating in an effective, respectful manner...
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Are You Wasting Your Money on Diversity Training?
You may be wasting your money if you haven't done any foundation building. If diversity and inclusion are not first integrated into your business strategy, very little will change just by holding one or two day training classes. Organizations in all sectors make this mistake and don't realize it until it is too late.
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Practice Makes Perfect: Changing Your Communication Habits One Step At a Time
The concept of practice applies to any skill that you want to cultivate. If you take up a new musical instrument, you will need to practice a while before you're ready to give your first concert. In Aikido, the martial art I study and teach, we get on the mat many times each week to practice and perfect our technique.
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Your Cell Phone Number: Do Your Clients Really Need It?
Almost everybody today owns a cell phone. However, just because you have one, does it mean you should give the number out to your client? It may seem like a great idea on the surface, but there are five questions you should ask yourself before you go through with it.
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