Managing Things and Leading People

High-performing teams and organizations balance the discipline of systems, processes, and technology management on a base of effective people leadership. Here are some key of the key distinctions between the two:

Two Lean Tools You Can Use to Improve Processes at Your Site

You will find two illustrations of the use of lean tools at healthcare sites. These illustrations will quickly demonstrate how to save time, energy, and money while improving patient and client satisfaction. You will be able to easily translate the use of these tools to quality projects at your site.

Criticism Gets You No Where

Any one can criticize, condemn and complain. But it takes character and self-control to be understanding and forgiving. It is also a much smarter way to live. Read about ways that are more effective since they lead to more solutions, improvement and change than any amount of criticism could ever do.

A Troubled Company Cannot Do a Quick Fix by Marrying Another Problematic One

You cannot fix a bad computer with another bad one. The viruses residing in each of the partner will spread to one another causing both to be ruined

Change Is Not Always Difficult

We are led to believe that change is hard to bring about. But why do we adapt to a new job so quickly?

How You View Change Is How You Do Change - Part One

In 1971, Alvin Toffler’s book, Future Shock, shook the world. Toffler predicted that “millions of ordinary, psychologically normal people will face an abrupt collision with the future . . . many of them will find it increasingly painful to keep up with the incessant demand for change that characterizes our time.” Thirty-five years later, we can say that Toffler has been proven correct in this assertion. And the ‘incessant demand for change’ continues unabated while the ‘painfulness in trying to keep up’ afflicts more and more people throughout the world.

How Hiring Corporate Executives Could Improve in a Heartbeat

It has always been a mystery to me why certain chief executive officers do such a poor job hiring key executives for their management teams. I submit that one reason is because chief executive officers spend company money and the stockholders' equity in the hiring process. What if the chief executive officers had to hire their key people with money out of their own pocket? You better believe their judgment and discretion would improve in a hurry.

Medical Billing Outsourcing

The medical treatment business has changed significantly in the past few years. It presents many administrative difficulties during the preparation of insurance policy procedures and dealing with complicated claim forms. To avoid these complexities, doctors look out for outside help, and hire representatives to advise them, attend insurance company seminars, and provide them with regular financial reports. This is called medical billing outsourcing. It has become a thriving business in the modern age.

Managers Aren't Always Leaders

Talk to a manager at almost any level – office, factory, service crew – and most will say they are a leader. And well they may be, though most often only within their particular work group. Few are leaders on any larger scale. Few, in fact, may have what it takes to be a leader. But that doesn't mean they can't learn.

Engage! Tapping Potential Through Understanding Motivation

In the workplace there is a tremendous opportunity to tap unused potential and resources. Unleashing some of this hidden power is the challenge organizations and individuals face in today’s world of increased competition. To get individuals cognitively, physically, and emotionally engaged in their work is a worthwhile goal for all organizations. Almost all individuals have an innate desire to do well and to excel in their endeavors. The challenge then is not in creating a desire but in understanding motivation and what creates it.

Implement the Benefit of Business Change with R-pM

Conventional methods prevent business change for planned and managed benefits and return. R-pM provides the proper method for business change in the 21st century enterprise to leave 20th century change management problems behind.

3 Ways to Quickly Improve Income and Patient Health at Your Site

This article describes the uses of collaboration with patients and employees to deliver improved services which result in a better bottom line and improved health outcomes. It also points to ways to improve results with the diagnosis of alchohol misuse by patients.

Ineffective Publicity Campaign Is Only Short Term Thrill

You may have a better mousetrap, but if you do not effectively promote your mousetrap, how are your customers going to beat a path to your door?

Good Organisational Structure Enhances Infrastructure

A person who has a lazy, slow-moving gait tends to look less commanding than someone who walks with a good posture that exudes confidence. Likewise, the way the company is organised can help it position for future growth.

Be Paranoid About Healthy Growth

One ought to be paranoid if the company is not growing. The market, the staff, the creditors and the shareholders demand growth. The bank interests, inflation, wage increase, returns on investments are all expected to grow and therefore the company must also grow correspondingly.