Change Management and Politics

Each time we throw a scoundrel out of public office we see the problems of disruption in organizational capital and in business we too see this all the time with management turnover, mergers or simply normal attrition. In the Public Sector it can be far worse as one team or staff is not re-elected by their constituents and a team is voted into office

2000 Percent Solutions from the Real World (1) - The Japanese Pharmaceutical

This article is the story about how Hiroyuki Fukushima created a 2000 Percent Solution for his organisation. It clearly illustrates the powerful eight-step process.

Who Designed That?

Ask the people in your company in sales, service, and support to tell you what really bothers them the most about the way new products are launched at your company. You may be wasting huge amounts of money in poor sales performance, larger than expected service and support costs, and out of control operations or information technology infrastructure. Get sales, service, operations, and support involved up front in the product planning process and get your business back on track.

You Announced Your New Strategy - Now What?

How many times have you announced a big strategy or organization change and just when you thought it was working it becomes obvious the change didn't happen? You've got everyone in the company talking about it - but what happened? A common mistake that many leaders make is to announce the change, hear the instant positive feedback (ignore the naysayer's input) and assume that the organization will take it from there.

Are Your Employees Aligned With Your Brand?

Do your employees behave toward your customers the way you would expect them to? Getting your employees aligned with your brand will empower them to make continuous improvements that will benefit your company as it strives to deliver that unique and best-in-class customer experience.

Changing Organisational Culture Requires a Change in Leadership

Changing culture is not so difficult. Culture usually only raises its head as topic when results are not what we want and we provide leadership that allows an unsuitable culture to develop. By all means use some tools to help understand and monitor culture, but we must provide a change in leadership to change culture.

Diversity Management

The myth of diversity has been created by the companies and their diversity managers but diversity management is not a myth itself. But diversity myth and diversity management numerous failures are not workable in modern business and human resources management.

Training: Using Games to Embed Learning

Too much training is boring. Too much training barely raises itself above level one in Kirkpatrick’s four levels of training evaluation. That is, the reaction of students; what they thought and felt about the training. Too much training ignores the learning needs of the participants. Too much corporate training spending is wasted.

Consultants And Getting The Most Value Added - When and How to Use Consultants Cost Effectively

As a CEO I struggled long and hard over any decision to use a consultant. There are many issues that need to be managed by the client to keep a consultant from going overboard on time and costs. Too many need too long to get up to speed on your business (on your dime), cost too much and can not provide tangible results on a limited project basis. Too many are unproductive and do things in ten hours that I know I could have done in 2-3 hours as paying by the hour is often a de-motivator while paying by the task aligns the client's and consultant's interests more.

Tea Blending-An Accidental Invention! It Needs More Support From Tea Research!

Tea blending was an accidental invention by an English tea merchant. But it needs innovation with support of scientific research and development. Traditional tea tasting has demerits like human errors with extraneous influences. Only scientific methods of evaluation could give true value of teas in question.Here it comes.

Business Process Consulting - Key Elements of Corporate Leadership Development

Some of the best corporate team building and leadership development takes place on the job. Businesses can achieve leadership development goals by engaging their up and coming leaders in new business experiences and initiatives that further the goals of the business and build internal capacity and capability.

You Are the First Enabler of the Learning Organization

There is an inherent relation between learning and change. Think about how you changed when you grew up; during those years where you absorbed most new knowledge and experience is where you changed most. And then there comes a time where we tend to learn less. After we have finished school or graduated the urgency to learn ...

Keeping Older Workers is Essential and -

As you fight the battle to hold on to older workers and their knowledge, more and more companies are forgetting about helping another group of workers. What can you do to keep from losing this other important group?

Communicating Change; Don't Let Them Hear It on the Grapevine

When do you tell employees about bad news? When do you tell them about good news? Organisations that fail to think through their communication strategy are leaving their future at the mercy of the grapevine.

Who to Involve in Change Initiatives?

We know that both how a change initiative is designed and who is involved can impact the likelihood of success. This article focused on how to identify who, and is based on the concept of how innovations spread throughout a culture.